Privacy Policy

At New Venture Charters, we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

Who we are 

New Venture Charters
Operating from: Scapa Flow, Orkney, UK
Contact: newventurecharters@gmail.com

What information we collect

We may collect the following:

  • Name and contact details (email address, phone number)

  • Booking information (trip dates, group size)

  • Diving certifications and medical declarations (if applicable)

  • Payment details (handled securely via third-party providers)

  • IP address and website usage data (via cookies and analytics tools)

 How We Use Your Information

We use your data to:

  • Process bookings and payments

  • Communicate about your dive trip

  • Comply with safety and insurance requirements

  • Improve our website and services

  • Send occasional updates or newsletters (if opted in)

 Sharing Your Information

We do not sell your data.
We only share it with:

  • Trusted third-party services, such as:

    • Payment processors (e.g. Stripe, PayPal)

    • Booking platforms

    • Email marketing tools (if used)

 How We Store Your Data

Your information is stored securely:

  • Digitally with encrypted services

  • For no longer than necessary (usually up to 6 years for financial or legal reasons)

 Your Rights

Under UK GDPR, you have the right to:

  • Access, update, or delete your personal data

  • Withdraw consent for marketing at any time

  • Complain to the Information Commissioner’s Office (ICO) if concerned about misuse

To exercise your rights, contact us at: [Insert your email address]

 Cookies

We may use cookies to:

  • Improve website performance

  • Collect anonymised analytics data
    You’ll be asked to consent to cookies when visiting our site.

 Changes to This Policy

This policy may be updated from time to time. Latest version will always be available on our website.

Questions?
Contact: newventurecharters@gmail.com